FAQ - FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Q: What is the shipping time?
A: We deliver within 5-7 business days across India. Express delivery is available in 2-3 days for major cities.

Q: Do you offer Cash on Delivery (COD)?
A: Yes, we offer COD for orders above ₹499.

Q: What is your return policy?
A: We accept returns within 7 days of delivery for unused, unwashed items in original packaging. Please contact us at support@odcladiescollections.com.

Q: How do I place an order via WhatsApp?
A: Simply message us on +91 86674 58434 with the product name or image, and we will guide you through the ordering process.

Q: What saree fabrics do you carry?
A: We carry Banaras Semi Silk, Pure Silk, Semi Silk, Maheshwari Cotton, Kalyani Cotton, and more.

Q: How do I care for my saree?
A: Dry clean is recommended for silk sarees. Cotton sarees can be hand-washed with mild detergent.

Q: Are your products authentic?
A: Yes, all our sarees are sourced directly from authentic weavers and trusted manufacturers in Tamil Nadu.

Q: How can I track my order?
A: You will receive a tracking link via SMS and email once your order is shipped.

Q: Do you ship internationally?
A: Currently we ship within India only.

Q: What payment methods do you accept?
A: We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery.