RETURN & REFUND POLICY

Return & Refund Policy — ODC Ladies Collections

We want you to be completely happy with your purchase from ODC Ladies Collections. Please read our return and refund policy carefully before placing your order.

Return Eligibility:
- Returns are accepted within 7 days of delivery
- Item must be unused, unwashed, and in original condition
- Original tags and packaging must be intact
- Saree must not be draped or altered

Non-Returnable Items:
- Sale or discounted items
- Custom stitched blouses
- Items marked as final sale
- Gift cards

Exchange Policy:
- We offer free exchanges for size or color within 7 days of delivery
- Exchange is subject to stock availability
- WhatsApp us at +91 86674 58434 to initiate an exchange

Refund Process:
- Refunds are processed within 5-7 business days after we receive the returned item
- Refunds will be credited to your original payment method
- COD orders will receive bank transfer refunds

How to Return:
1. WhatsApp us at +91 86674 58434 with your order number and reason
2. Our team will guide you through the return process
3. Pack the item securely and ship it back
4. Once received and inspected, refund will be processed

Damaged or Defective Items:
- If you received a damaged or defective item, contact us immediately within 48 hours of delivery
- Send photos via WhatsApp: +91 86674 58434
- We will arrange a free replacement or full refund

For any queries:
Email: support@odcladiescollections.com
WhatsApp: +91 86674 58434